What should you do when?

Non-Discrimination Policy

We are committed to creating a culture that reflects the diversity of our clients. With that goal in mind, we encourage our employees and our partners to understand, accept and celebrate differences among people.  We welcome everyone and prohibit all discrimination on the basis of race, ethnicity, age, religion, physical ability, sexual orientation, gender identity and gender.

Consumer Protection: Know Who You're Working With!

I am a Certified Travel Associate (CTA), having earned my designation from The Travel Institute, the oldest and most respected non-profit certification organization in the travel industry. These credentials require that I have at least 18 months of travel industry work experience, completed rigorous certification and testing and continue to fulfill stringent education credit requirements each year. Much like an accountant or doctor with their respective credentials, my CTA designation means I am committed to upholding the highest standards of my profession while providing expert advice to my clients.

International Travel Documents

  • A valid, unexpired US Passport is required for international travel.  A passport is required for ALL travelers, including children and infants.
  • A Passport BOOK is required for international travel by air (not passport CARD).
  • Passports must be valid for at least 6 months after the scheduled return date.
  • Alpaca Your Bags Travel is not responsible for the issuance of travel identification such as passports and/or visas.  Travelers should ensure they have or have been approved for the appropriate documents before purchasing travel
  • Passengers with prior criminal convictions are responsible for ensuring that they are not restricted by the laws of the country to which they are traveling.  For example:  Passengers with DUI/DWI convictions may be prohibited from traveling to Canada.  Passengers traveling without proper documentation or meeting destination requirements may be denied boarding or entry to an international destination and will not be entitled to a refund.
  • Important:  For international travel, booking name must match your passport exactly (first, middle, last), no exceptions.  For information regarding passport applications or renewals, please visit the U.S. Department of State website.   Alpaca Your Bags Travel is not responsible for disruptions in your travel plans due to travelers providing incorrect information.

Traveling With Children

Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary.

Alpaca Your Bags Travel is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.

Air Travel

Flight details including departure times are always subject to change by the airlines.
​It is the travelers responsibility to check in for the flight 24 hours in advance and reconfirm all gates and times.

¨Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go to http://www.faa.gov/about/initiatives/hazmat_safety

Travel Insurance

Alpaca Your Bags Travel strongly recommends the purchase of Travel Protection Insurance.  Travel Insurance can help minimize the monetary loss incurred due to unforeseen events such as: cancellation, missed connections, baggage loss, trip delay, and especially medical emergencies.

Travelers who opt out of insurance coverage will be asked to sign a waiver indicating that they decline coverage. This waiver must be received by Alpaca Your Bags Travel before the reservation can be completed.


Prices are accurate at time of quote and are subject to change until trip is paid in full.  ​QUOTED RATES DO NOT INCLUDE: Airline baggage charges, seat assignment fees or other ancillary fees, passport and visa fees, some departure taxes, gratuities, meals, beverages, resort fees, hotel energy surcharges, parking and valet fees, insurance, telephone calls, additional bedding charges, laundry service, and other miscellaneous charges of a personal nature are not included in our quoted fees, except where specifically noted.


Client understands that Alpaca Your Bags Travel has relationships with many travel supplier partners; charges on the client's credit card statement may appear as Alpaca Your Bags Travel or as the name of a preferred supplier partner.  Client understands that he/she shall be liable for any and all charges placed on credit cards in the event such charges are declined or charged back for any reason including any unauthorized or fraudulent use of my credit card.  Agency shall not be responsible for any losses or damages associated with the fraudulent use of credit card and client shall hold Agency harmless from any and all losses, damages or claims of any kind arising from or connected to fraudulent use of credit card.


Your resort or hotel will require a credit card upon check in for any incidentals. We do NOT recommend the use of debit cards for hotel check ins as the hotel will place a "hold" on your debit card that may restrict the use of your funds. This hold can stay on your debit account as long as 10 days post travel. Please contact us with questions regarding the use of debit cards in foreign countries


Any changes made to your existing reservation (including cancellation) are subject to the current rates, promotions and terms at the time of the change or cancellation.

Cancellation, revision and refund polices for changes or unused travel/components vary and are subject to the policies of each supplier. Cancellation penalties can range up to 100% depending on how close to departure the written notification is received.

Please see your invoice and/or contract terms for specific notices regarding change fees.

Payments & Late Fees

The final payment MUST be received by the communicated due date. Final payments are not automatically charged. We will email you reminders for your final payments, but guests are ultimately responsible for ensuring their final balance is paid by the due date. Alpaca Your Bags Travel is not responsible for cancellations due to payments made after this date. Late fees may apply.

Please see your invoice and/or contract terms for specific notices regarding change fees.


The check in time at most resorts is 3:00pm (local time). If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check in

Your resort likely has a dress code for some restaurants. Residents of most Caribbean and Latin American countries
tend to dress more formally for evening meals. This may be reflected in your resort's dress code. It is the traveler's responsibility to confirm specific dress code details for their particular destination


Some beach locations in Mexico and the Caribbean have recently experienced Sargassum seaweed. While
Sargassum can be an inconvenience, this natural phenomenon is important to the oceanic ecosystem. Sargassum provides a food source and shelter to a variety of marine and plant species (shrimp, crab, birds, fish, turtles and whales).

Three species of sea turtle, some endangered, rely on Sargassum mats as nurseries for their eggs. Sargassum also helps to provide a barrier for beach erosion and can be used as biofuel and landfill. In short, it can be annoying but it is also vital to the ocean landscape that we love. It is a seasonal occurrence and shouldn't ruin your vacation.

Privacy Policy

Alpaca Your Bags Travel LLC  will not share your personal contact information, such as your e-mail address, with anyone without your permission.  Like many websites, Alpaca Your Bags might collect information in the form of cookies to store your preferences.

Alpaca Your Bags Travel LLC advertisers may also utilize cookies when collecting information about how users interact with links to their products. Alpaca Your Bags LLC will never sell your information to third parties.

Agency Disclosure

Alpaca Your Bags Travel LLC acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”).  Alpaca Your Bags Travel LLC is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.

Alpaca Your Bags Travel LLC assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under ABC’s control.; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed.  You hereby release ABC from all claims arising out of any problem covered in this paragraph.

Travel arrangements involving airline and cruise components may be subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By signing below, you are consenting to those terms and conditions.

Alpaca Your Bags Travel LLC has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel.

For a warning about terrorism in Europe, go to: http://travel.state.gov/content/passports/en/alertswarnings/europe-travel-alert.html. For a worldwide terrorism alert, go to: http://travel.state.gov/content/passports/en/alertswarnings/worldwide-caution.html.

For information concerning other possible dangers at destinations, Alpaca Your Bags Travel LLC recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov.  For medical information, Alpaca Your Bags Travel recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.

You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s).  You hereby release Alpaca Your Bags Travel from all claims arising out of any problem covered in this paragraph.

FTC Disclaimer

In accordance with FTC guidelines, I disclose that I may be compensated if consumers choose to utilize the links located throughout the content on this site. Additionally, some posts might be sponsored or contain affiliate links to support this blog. Please do the appropriate research before participating in any third party offers. All opinions are my own.

Alpaca Your Bags Travel. Our Name is Funny, But Our Service Isn't!